Your answers to frequently asked questions.

Do you have a physical Box Office & when is it open?

We will have a physical Box Office open during our festival and this will be available Thursday to Sunday 9:30am-4:30pm.


Do I need tickets?

Sunrise Film Festival is a low-cost ticketed event, however you can enjoy the fest for less and attend unlimited screenings (excluding our Outdoor Cinema’s), our festival is pass is just £5.

We also have a number of free and unticketed events which are listed on our festival programme page.

You can buy your own pass by clicking here.


How does your Festival Pass work?

You will be sent a ‘membership’ confirmation email from our box office partner Ticket Tailor, this will include a unique qr/barcode and pass reference number.

Your pass is valid for one free ticket entry per person, your pass QR code can be scanned on the door when you arrive.

Please note your pass does not guarantee automatic entry and free booking with your pass is recommended by entering your ‘pass/membership’ unique reference number which will give you free entry to screenings.


Where can I stay?

You can view our helpful guide on where you can stay in Lowestoft and nearby by going to our Visiting Lowestoft page.


How do I get to Lowestoft?

The easiest way to get to Lowestoft is by rail, either by the Wherry Line via or Norwich or the East Suffolk Line via Ipswich. For helpful information on how to get to Lowestoft click here.


Are your venues accessible?

All of our venues are step free, the Marina Theatre has accessible seating and we also have a safe space quiet zone within the Theatre. Our intimate venue Sams is also an accessible venue, ear defenders and sensory toys will also be available.

For any accessibility questions please email

*Individual ticket prices for our outdoor cinema screenings vary.

**Our festival pass excludes free access to our outdoor cinema screenings.

For any accessibility questions please email

Find Our Venues

Marina Theatre | Sams | Parcels Office Exhibition Space

Festival Pass

Get unlimited access to all of our screenings across the festival for just £5**

Counting Down The Days

Until Sunrise Film Festival!


We Thank our
Partners & supporters



Partners & Supporters